At Scalable Solutions, we are committed to protecting your privacy. We use the information
we collect about you to process orders and to provide a more personalized web site
experience. Please read on for more details about our privacy policy.
What Information Do We Collect? How Do We Use It?
When you order, we need to know your contact details including name, company name,
e-mail address, mailing address, credit-card number and expiration date. This allows
us to process and fulfil your orders and to notify you of your order status. We
do not store your credit card numbers ? that information is passed directly to the
banking software.
We may also ask for information about your Information Systems (IS) environment
including hardware and software, so we can help personalise your experience on our
web site and better understand the market needs.
You may voluntarily sign up to be informed about certain offers or subscription
information. For this service we need only an e-mail address, which we use to send
the information you requested.
Sometimes you may provide us with specific issues you may need assistance with,
this may include SQL script or other sensitive information. It will not be distributed
with any third parties outside Scalable Solutions and will be deleted from our systems
when your issue is closed or at your request.
When you enter a contest or other promotional feature, we may ask for your name,
address and e-mail address, so we can administer the contest and notify winners.
We monitor traffic patterns and site usage to help us improve the design and layout
of the website.
Infrequently we may also use information we collect to notify you about important
changes to the Web site, new services and special offers we think you'll find valuable.
If you would rather not receive this information, please notify us. Make sure to
notify us for each account or e-mail address you have given us.
Accessing Your Personal Information
You are entitled to access the personal information that we hold. Email your request
to Enquiries@ScalableSolutions. Proof of identity will be required.
How Does Scalable Solutions Protect Customer Information?
Whenever you access or apply for a Scalable Solutions web account we offer the use
of a secure server which encrypts all information you input before it is sent to
us. We also follow strict procedures for storage and disclosure of your information.
What About Children?s Privacy?
Our web site does not offer information intended to attract children and we do not
knowingly solicit personal information from children under the age of 18.
What About "Cookies"?
"Cookies" are small pieces of information that are stored by your browser on your
computer's hard drive. Our cookies do not contain any personally identifying information,
but they do enable us to provide features such as 1-Click shopping and to store
items in your shopping cart between visits. Most Web browsers automatically accept
cookies, but you can usually change your browser to prevent that. Even without a
cookie, you can still use some of the features of our web site.
Will Scalable Solutions Disclose the Information it Collects to Outside Parties?
Scalable Solutions does not sell, trade or rent your personal information to others
and will never do so without your consent. We may share your information with our
agents for the purposes of providing you with your chosen services.
We may provide aggregate statistics about our customers, sales, traffic patterns,
and related site information to reputable third-party vendors, but these statistics
will include no personally identifying information.
What About Links Other Web Sites?
Our web site contains links to information on other web sites that we do not have
control over and are correspondingly not responsible for the protection and privacy
of any information that you provide while visiting those sites. Those sites are
not governed by this Privacy Policy, please contact those sites administrators if
you have questions about how they deal with privacy.
In Summary
We are committed to protecting your privacy. We use the information we collect to
make the purchase of advanced diagnosis and other tools possible at Scalable Solutions
and to enhance your website experience. We do not sell, trade or rent your personal
information to others and will never do so without your consent.
Your Consent
By using our Web site, you consent to the collection and use of this information
by Scalable Solutions. If we decide to change our privacy policy, we will post those
changes on this page, so you are always aware of what information we collect, how
we use it and under what circumstances we disclose it.
Tell Us What You Think
We welcome your questions and comments about privacy. Please e-mail us at webmaster@ScalableSolutions.co.nz
